• Addressing Unacceptable Behaviours: Acquire the skills and confidence to effectively address and manage unacceptable behaviours within the workplace. This includes recognizing, responding to, and implementing strategies to mitigate and resolve such behaviours.

• Implementation of Effective Processes: Gain practical knowledge on implementing robust processes and procedures to manage unacceptable behaviours. Develop the ability to create and enforce measures that contribute to a positive and respectful workplace culture.

• Fostering a Safe Workplace Environment: Be equipped to contribute to the creation and maintenance of a safe and secure workplace environment. Understand how your actions and interventions can positively impact the overall safety and well-being of the workplace community.

These learning outcomes ensure that participants not only grasp theoretical concepts but also acquire the practical skills needed to actively contribute to a workplace that prioritises safety, respect, and positive interpersonal dynamics.